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Support

At AcSoft, we’re committed to providing expert support for all your noise, vibration, and air quality monitoring needs. Whether you require technical assistance, training, or guidance on selecting the right system, our team of specialists is here to help. With industry-leading expertise and cutting-edge technology, we ensure you get the most from your monitoring solutions.

Product FAQs

We often get asked a range of questions around noise, vibration and air quality. Here are some of the questions we frequently get asked.

Acoustics Glossary

Check out our short videos which break down complex acoustic terms into simple, easy to understand explanations. 

Training

We offer comprehensive training packages tailored to your needs and industry specific pain points.

Technical Services

If you need support using advanced acoustic imaging, we offer full measurement, reporting, and tailored support to meet your needs efficiently and accurately.

Knowledge Hub

Why Turnaround Time of Calibration Services Matters

April 1, 2026

At AcSoft we understand the frustrations of waiting weeks and paying unnecessary fees for the calibration of your systems. That’s why we’ve refined our calibration process to prioritise speed (turnaround time), cost and knowledge. Our service is built to ensure your instruments are back in action without delay. Why Turnaround…

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Introducing Our New Calibration Portal

March 25, 2026

We are excited to announce the launch of our brand new calibration portal, designed to make accessing and managing your calibration certificates easier than ever before. Our portal provides a secure, central location for all certificates, giving you instant access whenever you need them. Whether you are preparing for an…

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A Deep Dive Into the SV 106D

February 18, 2026

Managing vibration exposure is a core part of controlling HAVS and whole-body vibration risks. But how does one do this accurately and consistently? Well, with a human vibration monitor. The SV 106D gives health and safety professionals a reliable way to measure, assess, and manage vibration exposure in line with…

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Introducing the CRY3213 Ruggedised Measurement Microphone, Designed for the Harshest Environments

February 6, 2026

We are pleased to announce the arrival of the CRY3213 NVH measurement microphone from Crysound, designed specifically for accurate and repeatable measurements in automotive, aerospace and engineering noise vibration harshness testing. Developed for engineers, the CRY3213 offers a practical and cost effective option for both new and existing test setups.…

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