Technical Support Enquiries
If you have any questions or require help on any of the equipment, or software you have purchased or hired from AcSoft or Svantek UK, please use the below form to get in touch with our expert technical support team, who will be happy to help.
Please note, this form should only be used by people who are experiencing issues or have questions regarding equipment they have purchased. If you have a enquiry about how we could help you on your next noise, vibration or air quality monitoring project. Please use our contact us form.
AcSoft
+44 (0) 1234 639550sales@acsoft.co.ukAcSoft Limited
11 Abbey Court, Fraser Road
Priory Business Park
Bedford MK44 3WH
Svantek UK
+44 (0) 1234 639551sales@svantek.co.ukSvantek UK Limited
11 Abbey Court, Fraser Road
Priory Business Park
Bedford MK44 3WH
Knowledge Hub
Meet the CRY8025 – The Budget Friendly Acoustic Camera You Need
July 27, 2026
Designed for everyday industrial inspections, the CRY8025 combines advanced acoustic imaging with an ultra-portable design, helping engineers quickly identify faults, capture evidence, and make informed maintenance decisions. Whether you’re searching for costly compressed air leaks, screening electrical assets for partial discharge, or diagnosing mechanical issues, the CRY8025 Pocket Pro provides…
SoundCheck 24: What’s New
July 21, 2026
Listen Inc has just launched SoundCheck 24, which introduces a range of new features to help reduce test development time and provide greater flexibility in your electroactoustic testing. From a completely new quick measurement interface to enhanced calibration management and improved data visualisation, SoundCheck 24 helps engineers spend less time…
A Deep Dive Into the SV 971A
July 20, 2026
Most sound level meters are built on the idea of doing one job well. But then what happens when your work isn’t always just one type of job. Acoustic consultants, health & safety managers, occupational hygienists and any job in the management of sound, require a versatile meter. This is…
Small Sensors. Big Impact.
July 9, 2026
On Thursday 16th July at 10:30am, we’ll be hosting a live webinar featuring Airly CEO Wiktor Warchalowski, who will explore how the evolution of air quality monitoring is transforming the way organisations are able to understand and manage their environments. Whether that’s workplace wellbeing or environmental compliance the modern sensors…