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Technical Support Enquiries

If you have any questions or require help on any of the equipment, or software you have purchased or hired from AcSoft or Svantek UK, please use the below form to get in touch with our expert technical support team, who will be happy to help.

Please note, this form should only be used by people who are experiencing issues or have questions regarding equipment they have purchased.  If you have a enquiry about how we could help you on your next noise, vibration or air quality monitoring project. Please use our contact us form.

AcSoft

+44 (0) 1234 639550sales@acsoft.co.uk

AcSoft Limited
11 Abbey Court, Fraser Road
Priory Business Park
Bedford MK44 3WH

Svantek UK

+44 (0) 1234 639551sales@svantek.co.uk

Svantek UK Limited
11 Abbey Court, Fraser Road
Priory Business Park
Bedford MK44 3WH

Knowledge Hub

A Deep Dive Into The gfai Mikado Soundcam

November 5, 2026

Understanding noise levels is an extremely important factor of R&D, NVH and general quality control. But understanding where noise is coming from, now that’s when you start to seriously understand the acoustic profile of your project. This can be done with acoustic cameras. Now there are plenty of different acoustic…

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National Civils Show 2026

November 2, 2026

We’re excited to announce that AcSoft and Svantek UK will be attending the National Civils Show 2026, taking place on 25th and 26th November. You’ll find us at stand EIA8, where we’ll be showcasing a selection of our air quality, noise and vibration monitoring solutions designed for civil engineering, construction…

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SV 307A Black Edition: Your Questions Answered

October 22, 2026

We’re excited to release a new look for the UK’s favoruite noise monitor. The SV 307A is now available in black! It is the same Class 1 noise monitoring station as the white SV 307A, just repackaged in a subtle a black case. The colour is the only change. The…

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Applications of the CRY8025 Acoustic Camera

September 9, 2026

Acoustic imaging is changing the way engineers and maintenance teams find and investigate problems. By turning sound into a visual image, an acoustic camera can quickly pinpoint where a sound is coming from – even when the source is difficult to locate by ear alone.  The CRY8025 SonoCam Pocket Pro…

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