Home Contact Us Technical Support Enquiries

Technical Support Enquiries

If you have any questions or require help on any of the equipment, or software you have purchased or hired from AcSoft or Svantek UK, please use the below form to get in touch with our expert technical support team, who will be happy to help.

Please note, this form should only be used by people who are experiencing issues or have questions regarding equipment they have purchased.  If you have a enquiry about how we could help you on your next noise, vibration or air quality monitoring project. Please use our contact us form.

AcSoft

+44 (0) 1234 639550sales@acsoft.co.uk

AcSoft Limited
11 Abbey Court, Fraser Road
Priory Business Park
Bedford MK44 3WH

Svantek UK

+44 (0) 1234 639551sales@svantek.co.uk

Svantek UK Limited
11 Abbey Court, Fraser Road
Priory Business Park
Bedford MK44 3WH

Knowledge Hub

SoundCheck 24: What’s New

July 21, 2026

Listen Inc has just launched SoundCheck 24, which introduces a range of new features to help reduce test development time and provide greater flexibility in your electroactoustic testing. From a completely new quick measurement interface to enhanced calibration management and improved data visualisation, SoundCheck 24 helps engineers spend less time…

read article

A Deep Dive Into the SV 971A

July 20, 2026

Most sound level meters are built on the idea of doing one job well. But then what happens when your work isn’t always just one type of job. Acoustic consultants, health & safety managers, occupational hygienists and any job in the management of sound, require a versatile meter. This is…

read article

Small Sensors. Big Impact.

July 9, 2026

On Thursday 16th July at 10:30am, we’ll be hosting a live webinar featuring Airly CEO Wiktor Warchalowski, who will explore how the evolution of air quality monitoring is transforming the way organisations are able to understand and manage their environments. Whether that’s workplace wellbeing or environmental compliance the modern sensors…

read article

In situ Acoustic Testing: Smarter Noise Control & Analysis in the Field

May 12, 2026

On Thursday 4th June at 11am, we’ll be hosting a live webinar with Jared Schmal from Microflown Technologies as the key speaker who will explore how in situ acoustic testing is changing how engineers tackle noise in real-world environments. From product development to field troubleshooting, understanding noise and where it…

read article