Technical Support Enquiries
If you have any questions or require help on any of the equipment, or software you have purchased or hired from AcSoft or Svantek UK, please use the below form to get in touch with our expert technical support team, who will be happy to help.
Please note, this form should only be used by people who are experiencing issues or have questions regarding equipment they have purchased. If you have a enquiry about how we could help you on your next noise, vibration or air quality monitoring project. Please use our contact us form.
AcSoft
+44 (0) 1234 639550sales@acsoft.co.ukAcSoft Limited
11 Abbey Court, Fraser Road
Priory Business Park
Bedford MK44 3WH
Svantek UK
+44 (0) 1234 639551sales@svantek.co.ukSvantek UK Limited
11 Abbey Court, Fraser Road
Priory Business Park
Bedford MK44 3WH
Knowledge Hub
Applications of the CRY8025 Acoustic Camera
September 9, 2026
Acoustic imaging is changing the way engineers and maintenance teams find and investigate problems. By turning sound into a visual image, an acoustic camera can quickly pinpoint where a sound is coming from – even when the source is difficult to locate by ear alone. The CRY8025 SonoCam Pocket Pro…
New Svantek Product: Introducing the SV 810 Air Overpressure Meter
September 2, 2026
When it comes to blast monitoring, accurate measurement of air overpressure is just as important as monitoring ground vibration. Blast events can generate significant pressure waves, particularly at low frequencies. That’s where the new SV 810 Air-Overpressure Meter from Svantek comes in. Designed specifically for blast monitoring applications, the SV…
Ground Borne and Environmental Vibration Training Course
September 2, 2026
On Wednesday 4th November we are pleased to be welcoming the team from the Castle Training Academy to the Svantek UK training Centre. The team will be here for two days running their popular Ground Borne and Environmental Vibration residential course. Ground borne and environmental vibration can present complex challenges…
Stepping Together for Shine: Our 2 Million Step Challenge
September 1, 2026
This September, the AcSoft team is coming together to take on an exciting challenge for a cause that means a great deal to us. Throughout the month, we’ll be aiming to collectively complete an incredible 2 million steps to raise money and awareness for Shine. Shine is a charity…