Careers at AcSoft & Svantek UK

About Us 

Current Vacanices:

• Laboratory Assistant

  To carry out full calibrations of noise, vibration, and air-quality monitoring equipment in accordance with the laboratory’s approved procedures and applicable standards. This includes generating calibration certificates in line with customer requirements and laboratory quality standards, and managing correspondence with customers, manufacturers, and partner laboratories.

  The role will support and report into both the Laboratory Manager and the Services Manager, working as part of the Technical Support Team to resolve customer cases. Support within the Service Centre, including the inspection, servicing, and repair of equipment, may also be required as part of the role.

  Full training will be provided across all relevant areas, including calibration activities, service centre operations, and technical support functions. This training will be supported by formal certification where applicable. Following completion of the initial training, further training will be provided in UKAS laboratory standards, practices, and assessment requirements.

  Key Objectives in the Role

  You will be responsible for the following key objectives in your role:

  • • To perform calibration activities accurately, consistently, and in full compliance with laboratory procedures, quality standards, and customer requirements.
    • To produce clear, accurate, and timely calibration certificates and associated documentation.
    • To support the Technical Support Team in resolving customer cases efficiently and professionally.
    • To assist within the Service Centre with equipment inspection, servicing, and repair activities as required.
    • To maintain effective communication with customers, manufacturers, and partner laboratories.
    • To develop and maintain competency across calibration, service centre, and technical support functions through structured training and certification.
    • To work in accordance with UKAS laboratory standards, contributing to successful assessments and continual improvement of laboratory practices.
    • To support the Laboratory Manager and Services Manager in maintaining high standards of service delivery, quality, and compliance.

  Qualifications and Experience

  • GCSEs (or equivalent) in:
    • Mathematics
    • English
    • One technical or science-based subject (e.g. Physics, Engineering, ICT, Electronics)
  • Demonstrable technical aptitude, evidenced through:
    • Hands-on experience with electronic, mechanical, or measurement equipment
    • Ability to follow written procedures, test methods, and work instructions accurately
  • Basic IT competence, including:
    • Use of PCs and software systems
    • Accurate data entry and document handling
  • Strong attention to detail and ability to work methodically within defined processes

  Desirable and Preferred

  • Vocational or technical qualifications, such as:
    • BTEC / NVQ
      • Engineering (Electrical, Electronic, Mechanical, Instrumentation)
      • Applied Science
      • Manufacturing or Technical Services
  • Apprenticeship background in:
    • Engineering
    • Electronics
    • Instrumentation
    • Laboratory or technical services
  • A-levels / T-levels in:
    • Physics
    • Engineering
    • Electronics
    • Applied Science

  We are open to candidates from a wide range of educational and vocational backgrounds. A university degree is not required. Applicants should demonstrate technical aptitude, the ability to follow defined procedures accurately, and confidence working with electronic or measurement equipment. Vocational qualifications, apprenticeships, or relevant hands-on experience are equally valued

• Service Technician Apprenticeship

  As an Apprentice, you will support our engineering and technical teams by assisting with the setup, maintenance, and troubleshooting of a wide range of electronic monitoring instruments. You will gain hands-on experience working with sound level meters, vibration monitors, dosimeters, microphones, and their associated software.

  Your responsibilities will include:

  • Providing first-line technical support via phone, email, and remote tools, helping to diagnose basic electronic and software-related issues with monitoring equipment.
  • Testing, configuring, and calibrating electronic devices, ensuring all equipment meets operational standards before being deployed to customers.
  • Carrying out routine maintenance, basic electronic fault-finding, and sensor checks to identify and resolve issues under the supervision of experienced engineers.
  • Downloading, verifying, and assisting in the initial processing of monitoring data using specialist analysis tools.
  • Helping to create and update user guides, troubleshooting documents, and internal knowledge base materials, contributing to customer support resources.

  Qualifications and Experience

  To be considered for this role you will ideally need to have GCSE grades 9-3 (A*- D) in English and maths or the ability to work towards Level 3 Functional Skills during the programme.

  Why Join Us?

  • This role offers plenty of opportunities for growth and development within a supportive team.
  • A chance to make a significant impact on the day-to-day operations of a specialised, high-performing business.
  • Work in a modern office with a collaborative team and free on-site parking.
  • A supportive and encouraging work environment to help you thrive.
  • The opportunity to gain valuable experience within a growing and innovative industry.

  Company Culture

  Our office is home to a diverse team with expertise in marketing, accounts, sales, and engineering. Each member of our team, current and future, embodies a strong commitment to our mission and objectives. We encourage a fun yet professional work environment that supports personal skill development and career advancement.

  To apply to this vacancy, contact us.

• Business Administration Assistant

  Key Objectives and Role Description

  • General Administration: Manage correspondence, including emails and phone calls, ensuring all queries are handled promptly.
  • Maintain and update company databases, including customer and supplier information.
  • Preparation of Shipments for delivery to our clients
  • Process stock deliveries and ensure items are logged accurately in the inventory system.
  • Coordinate with couriers to ensure timely dispatch of all outgoing shipments.
  • Ensure prompt and professional communication with internal and external stakeholders.
  • Team Support: Provide general administrative support to the Office Manager and other team members.
  • Assist with office supplies management, ensuring the team has the resources they need.
  • Work closely with all departments within the business

  Qualifications and Experience
  To be considered for this role you will ideally need to have GCSE grades 9-3 (A*- D) in English and maths or the ability to work towards Level 3 Functional Skills during the programme.

  To apply, please send your CV to Sarah Harding [email protected]

• Apprentice Business Administration Assistant

  Key Objectives and Role Description

  • Follow up existing repair quotations within the service department and support the conversion of quotes into confirmed repair work.
  • Maintain organised stock control by monitoring inventory levels, updating records, and assisting with the ordering of parts when required.
  • Ensure stock levels remain accurate and up to date to support efficient service operations and reduce delays.
  • Liaise with the rental team to help coordinate equipment, parts, and scheduling within the service department.
  • Assist with tracking and following up technical support cases to help ensure issues are monitored and resolved.
  • Support clear communication between customers, the technical team, and the service department regarding repairs, service updates, and technical queries.

  Qualifications and Experience

  • To be considered for this role you will ideally need to have GCSE grades 9-3 (A*- D) in English and maths or the ability to work towards Level 3
    Functional Skills during the programme.

  Why Join Us?
  

  • This role offers plenty of opportunities for growth and development within a supportive team. A chance to make a significant impact on the day-to-day operations of a specialised, high-performing business.
    • Work in a modern office with a collaborative team and free on-site parking.
    • A supportive and encouraging work environment to help you thrive.
    • The opportunity to gain valuable experience within a growing and innovative industry.

  To apply to this vacancy, contact us.