Technical Support Enquiries
If you have any questions or require help on any of the equipment, or software you have purchased or hired from AcSoft or Svantek UK, please use the below form to get in touch with our expert technical support team, who will be happy to help.
Please note, this form should only be used by people who are experiencing issues or have questions regarding equipment they have purchased. If you have a enquiry about how we could help you on your next noise, vibration or air quality monitoring project. Please use our contact us form.
AcSoft
+44 (0) 1234 639550[email protected]AcSoft Limited
11 Abbey Court, Fraser Road
Priory Business Park
Bedford MK44 3WH
Svantek UK
+44 (0) 1234 639551[email protected]Svantek UK Limited
11 Abbey Court, Fraser Road
Priory Business Park
Bedford MK44 3WH
Knowledge Hub
Take Advantage of the Listen Inc Winter Deals
November 19, 2025
Listen Inc is marking 30 years of operation with special end of year offers, from discounts on the AudioConnect 8×8, to free module upgrades to their industry leading software, Soundcheck. If you have remaining 2025 budget or upcoming projects that need reliable test hardware, these are the main deals worth…
Svantek UK are Back at London Build 2025
October 28, 2025
We will be at London Build 2025 We’re excited to be back at London Build 2025, showcasing our latest range of Noise, Vibration, and Air Quality monitoring solutions. Our equipment, designed for consultancies, construction and more, is fully compliant, ensuring your peace of mind when setting your equipment on site.…
Where Can You Use the NoisePAD?
October 20, 2025
When it comes to analysing noise and vibration on site, we know that you’re constantly on the move. That’s why you need portability, and durability. And few instruments pack as much capability into such a compact form as the NoisePAD™ from SINUS. At less than a kilogram in weight, this…
Take Acoustic Imaging Into Explosive Zones
October 20, 2025
The CRY8125 is an ATEX acoustic camera. It’s fully IECEx and ATEX certified, which means it’s safe to use in environments with explosive gas or dust. That single upgrade takes this camera into oil and gas, petrochemical, and power generation industries where safety certification is a legal requirement. What Is…