Technical Support Enquiries
If you have any questions or require help on any of the equipment, or software you have purchased or hired from AcSoft or Svantek UK, please use the below form to get in touch with our expert technical support team, who will be happy to help.
Please note, this form should only be used by people who are experiencing issues or have questions regarding equipment they have purchased. If you have a enquiry about how we could help you on your next noise, vibration or air quality monitoring project. Please use our contact us form.
AcSoft
+44 (0) 1234 639550[email protected]AcSoft Limited
11 Abbey Court, Fraser Road
Priory Business Park
Bedford MK44 3WH
Svantek UK
+44 (0) 1234 639551[email protected]Svantek UK Limited
11 Abbey Court, Fraser Road
Priory Business Park
Bedford MK44 3WH
Knowledge Hub
Introducing the CRY3213 Ruggedised Measurement Microphone, Designed for the Harshest Environments
February 6, 2026
We are pleased to announce the arrival of the CRY3213 NVH measurement microphone from Crysound, designed specifically for accurate and repeatable measurements in automotive, aerospace and engineering noise vibration harshness testing. Developed for engineers, the CRY3213 offers a practical and cost effective option for both new and existing test setups.…
Vibration monitoring Just Got A Little Bit Smaller: Meet The SV 804
January 12, 2026
Introducing the new SV 804 wireless triaxial vibration monitor from Svantek, designed for construction, infrastructure, environmental, mining and more monitoring applications. What Are The Key Features of the SV 804? Compact, Direct Mount Design The SV 804 has a significantly more compact enclosure, weighing just 1.7kg! The monitor is purpose…
Take Advantage of the Listen Inc Winter Deals
November 19, 2025
Listen Inc is marking 30 years of operation with special end of year offers, from discounts on the AudioConnect 8×8, to free module upgrades to their industry leading software, Soundcheck. If you have remaining 2025 budget or upcoming projects that need reliable test hardware, these are the main deals worth…
Svantek UK are Back at London Build 2025
October 28, 2025
We will be at London Build 2025 We’re excited to be back at London Build 2025, showcasing our latest range of Noise, Vibration, and Air Quality monitoring solutions. Our equipment, designed for consultancies, construction and more, is fully compliant, ensuring your peace of mind when setting your equipment on site.…